Apple has decided to take their tech support up a notch by going on the micro-blogging website, Twitter to offer tech support for its users. The Silicon Valley company has decided to join other tech giants like Spotify, Adobe to offer online support via the Twitter platform.
The account was opened on 3rd of March 2016, and in their short bio page, the company wrote;
We’re here to provide tips, tricks and helpful information when you need it most. We’re available every day to answer your questions, from 5am-8pm PST.
At the time of this writing, the company account had gathered 177k followers. The company had decided to make a move to be able to connect with more of their users, even though it has got the largest customer service location than any other company and also its "Genius Bar" which allows you do a one-to-one consultation with a "genius", though that requires an appointment and most times takes a long waiting period.
To follow Apple support on Twitter, please go to @AppleSupport